Page 30 – Blog

Deliver Happiness on a Plate: Cloud-Empowering Food Delivery

The food industry is forever growing. Customers aren’t just looking for the right restaurant to enjoy their meal but also to have the best experience. The responsibility of a restaurant entails the delivery of high quality and delicious food at the right time. Undeniably, the food business has undergone a revolution. With people unable to […]

How Will The Cloud Contact Center Work After Five Years?

Cloud contact center are essential for businesses because they bridge the gap between organizations and customers. And they have evolved tremendously—from stand-alone operational kiosks to multi-functional platforms through which customers can reach out to you. However, the belief that cloud based contact center are best accessible through phone lines is still prevalent. It’s notable though, […]

The Complete Guide To 24/7 Support For Your Contact Center

The importance of contact centers goes far beyond answering customer calls. It is the focal point to attract consumers and build trust among your target audience. Even if your agents are unable to resolve issues spontaneously, the assurance that somebody is always available to help will result in happier customers. Nurturing this satisfaction is possible […]

movies that teach lessons on business and leadership

5 Movies That Teach You Lessons On Business And Leadership

Whether it is the transient ups and downs of Chris Gardner’s life, who makes efforts to protect his family from sliding into poverty and struggling between life and death or a compelling story of a young, impatient stockbroker with a desire to get rich and the harder lessons he learns. Movies are entertaining, but when […]

Virtual Numbers: The Perfect Virtual Assistants for your Business

We’ve come a long way from being a society of phone operators, or even landlines—the so-called ‘dark ages’ when people were glued to their landlines and could not attend calls on the go. Virtual numbers, powered by the cloud, have been a game-changer for the business communication arena. Perhaps the term seems ambiguous to you. […]

6 ingredients for cx recipe customer will love

6 Ingredients For A CX Recipe Your Customers Will Love

‘Customer is king’ is undisputed even in this day and age. Needless to say, all the power rests within the hands of the customers. And this is a truth that businesses need to understand well. Customers are pillars of success and can make or break the future of any company. Thus, businesses must deliver an […]

The Pandemic Impact: A Look Into Virtual Numbers For Four Industries

Virtual numbers have various uses across multiple industries. There’s a long list of benefits associated with the service, including enhancing marketing strategies and helping your business bounce back from the impact of the pandemic. Now, more than ever, businesses need to stand out from the crowd to ensure they capture customer attention. The COVID-19 crisis […]

harry potter in the land of cloud communication

What If Harry Potter Lived In The World of Cloud Technologies?

Hold up. We know that in JK Rowling’s expansive universe, magic interferes with “muggle” technology—or as Arthur Weasley says, “eckeltricity”. But, what if it didn’t? What if Harry and his friends could integrate their magic with the benefits of modern technologies? Specifically, could certain tragedies have been prevented with better communication (courtesy the Cloud)? Would […]

What is Click to Call? How Can It Help You Boost Conversions?

As smartphones take over our daily lives, we also notice an upward trend in customers calling up businesses before making any purchases. Marketers realize this and, therefore, plan their advertisements accordingly. However, if your visitors are unable to click on the ads and connect instantly, all advertising and marketing efforts go in vain. This is […]

conversational ai for better customer service

Conversational AI – 5 Ways Its Changing Customer Service

Conversational AI has seamlessly become an integral part of our lives over the last few years. Devices like Alexa and Google Home are used by most people alongside voice-activated systems in cars and smartphones. As artificial intelligence becomes more common in our day to day routines, it’s inevitable that technology will also become a vital […]