
6 Reasons Why Your Business Needs A Free Phone Number
Well, who wouldn’t enjoy free calls to get their problem solved? Free phone number is an excellent service of cloud telephony.
But what exactly a free phone number…

9 Benefits of Integrating CRM With Hosted Phone System
CRM or Customer Relation Management offers so much to gain for a business. The biggest benefit of CRM is building a stronger relationship with your new, as well as existing…

Hosted vs. On-premise Phone System: What To Choose?
The introduction of VoIP has changed the way businesses communicate. Statistics suggest small businesses that have switched to VoIP save 40% on local calls and 90% on international…

10 Ways To Improve Team Productivity At Your Call Centre [Infographic]
The performance of your call centre directly depends on the performance of your team. A productive team works effectively to reach the company’s goal. We already know…

25 Important VoIP Statistics You Need to Know
Voice Over Internet Protocol or VoIP is a communication service that allows the user to make calls using the internet rather than the traditional phone lines. VoIP is significantly…

5 Industries That Will Benefit From Inbound Contact Centres
Your top priority should be customer satisfaction if you want to make your business successful. Delivering good customer satisfaction continuously helps you to turn your…