Reason why your business needs a free phone number.

6 Reasons Why Your Business Needs A Free Phone Number

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Well, who wouldn’t enjoy free calls to get their problem solved? Free phone number is an excellent service of cloud telephony. But what exactly a free phone number…
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Benefits of integrating your hosted phone system with CRM

9 Benefits of Integrating CRM With Hosted Phone System

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CRM or Customer Relation Management offers so much to gain for a business. The biggest benefit of CRM is building a stronger relationship with your new, as well as existing…
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hosted vs on-premise phone system.

Hosted vs. On-premise Phone System: What To Choose?

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The introduction of VoIP has changed the way businesses communicate. Statistics suggest small businesses that have switched to VoIP save 40% on local calls and 90% on international…
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How to improve the productivity of your call centre.

10 Ways To Improve Team Productivity At Your Call Centre [Infographic]

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The performance of your call centre directly depends on the performance of your team. A productive team works effectively to reach the company’s goal. We already know…
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Important VoIP Statistics that you should know.

25 Important VoIP Statistics You Need to Know

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Voice Over Internet Protocol or VoIP is a communication service that allows the user to make calls using the internet rather than the traditional phone lines. VoIP is significantly…
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Benefits of an inbound call centre.

5 Industries That Will Benefit From Inbound Contact Centres

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Your top priority should be customer satisfaction if you want to make your business successful. Delivering good customer satisfaction continuously helps you to turn your…
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