Predictive Dialer Software
Balance agent workload with a cloud predictive dialer service
Give your team the best cloud based dialer, and your customers - the right solution.
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Predictive dialer system trusted by 5,000+ brands across the globe.
5.2K+ Global Customers
More than 5000 businesses trust Acefone's interactions suite for their business communication.
4.7
Rated by Users
Rated among the top providers by thousands of users across Capterra, G2, Trustpilot & more.
2.5B+ Built for Volume
Our servers run more than 2.5 billion calls annually without sacrificing quality.
50% More Productivity
Drive up agent productivity & efficiency by reducing their idle time between calls.
Driving Value Conversations with Cloud Predictive Dialers
Maximize Agent Talk Time
Predictive dialer software reduces idle time by pre-dialing leads, ensuring agents are almost always in conversation, and not waiting.
More Call Connections
Leverage smart algorithms that skip busy tones, voicemails, answering machines, and connecting only live calls with agents.
Intuitive Call Pacing
Adjusts call dialing speed based on real time agent availability and answering rate, reducing call drops and long waiting queues.
Predictive Dialer Software Benefits
Why is predictive dialing system critical for you?
By adjusting its calling pace in real time, it allows agents to deliver engaging and solution-oriented conversations. Such interactions lead to memorable customer experiences, driving your business to success. What more do you get with an outbound predictive dialer service?
Better Agent Productivity
Intelligent predictive dialer systems free agents from looking up numbers and dialing them repetitively. It also saves them from unnecessary ring sounds and busy tones.
Facilitates Remote Working
Our predictive dialer makes you enterprise-ready with the complete home-based solution. Now you can work from anywhere, anytime, and connect with your colleagues seamlessly.
Accelerates Sales
Call center agents get the time to focus on their conversation with customers and leave the rest. The dialer also improves efficiency to close sales and develop better relationships.
High Customer Satisfaction
Customers want to be contacted only at their convenience. The predictive dialer does that precisely by making calls at the right time, increasing chances of pickups and more sales.
Have Questions?
Learn more about Acefone's Predictive Dialer Software from experts.
High-On-Demand Cloud Predictive Dialer Features
Click-To-Call
Let agents start a call instantly by clicking a number on the screen.
Inbound Calling & Routing
Direct incoming calls to the most suitable available agent automatically.
Auto Time Zone Management
Ensure outbound calls are placed only during each contact’s local business hours.
Campaign & List Management
Organize leads into dialing queues and track performance for every campaign.
Call Notes, Tags & Script Pop-up
Display on screen for agents to log details and follow the right message in real time.
Pacing Ratio
Adjust dialing speed to keep agents talking while avoiding abandoned calls.
3- Way Calling
Let an agent add a third participant to a live call with one click.
Call Monitoring
Allow supervisors to listen, coach or join calls for quality assurance.
What is predictive dialer software?
The predictive dialer software is an intelligent calling tool that automates outbound calls by dialing multiple numbers simultaneously. This predictive dialing system connects only answered calls to live agents, maximizing efficiency. It eliminates manual dialing delays and boosts agent talk time significantly. Businesses use predictive dialer solutions to improve outreach, reduce idle time, and enhance conversion rates with minimal effort.
How does a predictive dialer work?
A predictive dialing software uses algorithms to analyze agent availability, call durations, and response patterns before dialing numbers from a lead list. The cloud predictive dialer skips busy signals, voicemails, and unanswered calls to ensure only live calls reach agents. It enhances productivity by automating call pacing and minimizing downtime between interactions. It ensures more conversations, fewer delays, and higher campaign success
Why choose Acefone Predictive Dialer?
Acefone’s predictive dialer service offers a reliable, cloud based predictive dialer that scales with your team and campaign needs. It integrates seamlessly with CRMs to deliver data-driven, high-performance outreach. Its intelligent call pacing and real-time analytics make it a standout predictive dialer solution for fast-moving sales teams. Choose Acefone’s outbound predictive dialer to maximize impact and reduce agent burnout with smarter, automated calling.
Toggle Friendly CRM-Dialer Integrations
Connect our cloud predictive dialer with your preferred CRMs and helpdesk software.
Explore all integrationsValue Based Predictive Dialer Pricing, from ₹1,599/-
Save up to 30% on all plans and get:
- Unlimited Calling
- One DID Number
- One Year CDR
- & more...
When I signed up for Acefone, I had very little VoIP knowledge, but the technical support was second to none, even for companies with limited technical skills. Added bonus: it works out cheaper than my existing single BT phone line.
Lee M.
Manager, Medical Practice
Our company has been using Acefone from the beginning and we have never had any issue with the service. Their support is amazing, always happy to help and always polite. If you are looking for VoIP, you cannot find a better provider.
Patryk Weglarz
United Kingdom
My experience has been very positive. The software is easy to use and integrates well with our existing system. The phone was configured in minutes by a remote technician. I've never had to ask for assistance over the last 12 months.
Gordon R.
Director, Airlines/Aviation
Acefone is easy to set up, thanks to great help from customer service. The software has many useful features. I chose Acefone because a real person talked to me and helped me pick what I needed. They resolved all my queries there and then.
William A.
Director, Financial Services
Acefone's onboarding process is great — the company helped me in every way imaginable. The support representative was really informative and patient with all my queries. The software appears to cover all bases as well.
Gemma L.
Proprietor, Accounting
With Acefone, the agent productivity tripled as we scaled from 100 to 300 calls per day without scaling costs. If you are looking at better support, better UI, that can go live easily, all this is there with Acefone.
Suresh
Sales Director
Want to learn more about predictive dialer software?
What is a predictive dialer?
A predictive dialer is a cloud calling software that uses a dynamic dialing mode that sets its calling ratio in real time, based on agent availability and connects only answered calls. The dialer system analyses each agent’s performance and tweaks the calling ratio to reduce agent idle time and increase call efficiency.
What is the best predictive dialer?
The best predictive dialer service combines intelligent call pacing, CRM integrations, and real-time analytics. Acefone’s cloud predictive dialer service offers scalable, efficient, and compliant services for growing teams.
Are predictive dialers legal?
Yes, predictive dialers are legal when used in compliance with regulations like TCPA and GDPR. Legitimate predictive dialer software must offer opt-out options and respect time-zone and consent boundaries.
What is the difference between a predictive dialer vs auto dialer?
A predictive dialer uses algorithms to dial multiple numbers ahead of agent availability, increasing efficiency. An auto dialer calls one number at a time and connects directly to agents.
What is the difference between predictive and power dialer?
A predictive dialing software optimizes call flow using AI to predict agent availability. A cloud power dialer one lead per agent, focusing more on control than speed.
How much does a predictive dialer cost?
While the predictive dialer pricing may vary from one service provider to another, Acefone offers you a value-driven, competitive subscription plan. Check out the tariffs here on our Plans and Pricing page.
Read More About Predictive Dialer Software
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