Acefone vs CallHippo

Switch Your CallHippo Dialer to Acefone

Zero migration charges. Free number porting. Most teams go live in 4 hours.

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Trusted by 15,000+ businesses around the globe

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Acefone vs CallHippo: Products Compared Side by Side

Features logo CallHippo
star blank Service Rating g2
4.6/5 stars
 g2
4.4/5 stars
pricing Entry pricing ₹1,599/user/month (Professional, voice) ₹1,900 /user/month billed annually
advanced calling feature Outbound Calling 5 Dialer modes
Included in professional plans 		Parallel dialer modes at additional rates
core focus Seat Minimum 5 user minimum count 50-user minimum ask
contact center Call logs 3 months included 1 month
voip sms SMS Up to 500/ month 100/ month
customer support Support Chat 24x7, call 16x5 No 24x7 support on starter plans
personalized onboarding International Calling Quarterly 150+ Countries 50+ Countries

15K+

Global Customers

More than 15k businesses trust Acefone's interactions suite for their business communication.

4.7stars black

Rated by Users

Rated among the top providers by thousands of users across Capterra, G2, Trustpilot & more.

2.5B+

Built for Volume

Our servers run more than 2.5 billion calls annually without sacrificing quality.

50%

More Productivity

Drive up agent productivity & efficiency by reducing their idle time between calls.

What Changes The Day You Switch From CallHippo

improve agent efficiency

One invoice, not two products

Contact center features come standard in Contact Center Studio. No separate Pro Suite purchase, no second contract to track.

limitless scalability

Built for India from day one

DoT-licensed VNO infrastructure. DPDPA, TRAI, SOC-2 Type II, and other regulatory compliances are part of the platform, not an add-on.

reliable services

No seat-count gate

Add or remove agents in minutes. There's no 50-user floor standing between your team and enterprise features.

Why Acefone Is The Best CallHippo Alternative

Five dialer modes, one plan

Run multi-dialer campaigns without worrying about upgrades to a separate call center product.

  • Includes manual and inbound calling too
  • Switch modes per campaign in minutes
  • Built for both sales and support
instant setup
feature 2

Skills-based routing that goes deeper

Route calls across different skill levels with 3-level disposition trees, so the right agent gets the right call every time.

  • Supervisors listen, whisper, or barge live
  • Reroutes calls the moment agents go offline
  • Performance tracked down to skill level

Call and voice analytics in
the same place

Get transcripts, sentiment, and agent scoring without relying on a separate application.

  • Sentiment scoring flags calls needing coaching
  • Works with your existing voice bot data
  • Analyze multi language calls
feature 3

Move From Callhippo Services

  • Port your number
  • Rebuild your call flows and IVR
  • Train your team
  • Zero migration charge

What Businesses Say After Switching

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Backend support is exceptionally quick... we get resolution literally within minutes. It has transformed our operational efficiency.

Harsh Bhasin, Zonal Manager

makemytrip

Acefone significantly enhanced our Team Leaders' ability to monitor and improve performance across all distributed teams.

Akriti Kohli, Cars24

cars24

Acefone has been fantastic. Their quick support has proved to be highly beneficial. We’ve found a long- term partner in them.

Nikhil Thapar, Marketing Specialist

sap

2X order conversion rate

With Acefone, our order-confirmation workflow became fully structured. The Voice Bot handled 100,000+ COD calls while our dialer team focused on high-value exceptions, doubling our successful conversions. Better visibility, better tracking, and a system that finally scales with us.

Associate Director, Inside sales and Operations

pickrr

3X agent productivity in 8 weeks

With Acefone, the agent productivity tripled as we scaled from 100 to 300 calls per day without scaling costs. If you are looking at better support, better UI, that can go live easily, all this is there with Acefone.

Suresh, Sales Director

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Frequently Asked Questions

Who are the top 5 CallHippo competitors?

CallHippo competes with cloud telephony and contact center platforms like Acefone, Aircall, CloudTalk, JustCall, and Dialpad. Most compete on VoIP calling and CRM integrations; Acefone adds India-native compliance and a purpose-built contact center dialer at the same tier.

CallHippo serves India as part of its global VoIP offering. Acefone is a DoT-licensed Virtual Network Operator with India-based infrastructure across its stack, built specifically for DPDPA, TRAI, ISO, and SOC-2 Type II compliance rather than added on afterward.

Yes. Acefone ports existing numbers, including local, national, and toll-free lines, at no extra migration charge. Your number stays the same; only the platform behind it changes.

Yes. Acefone's telephony covers 150+ countries through Tier-1 carrier relationships, alongside India-based infrastructure for domestic compliance and call quality.

Yes, both run on VoIP. The difference is ownership: Acefone operates as a DoT-licensed VNO with its own India telephony infrastructure, rather than routing calls through a third-party carrier layer.

Yes. Acefone includes IVR with skills-based call routing across 30 levels as part of Contact Center Studio, without needing to upgrade to a higher-priced tier to unlock it.

Yes. Acefone's AI Voice Bot lets you build and deploy voice agents. It uses an easy-to-use builder that lets you configure your voice agent with 1–2 line descriptions and includes AI Evaluators to test agents before they take a live call.

For contact-center use specifically, Acefone is built as a DoT-licensed VNO with India infrastructure, covering DPDPA, TRAI, ISO-27001-2013, and SOC-2 Type II compliance without extra setup. Its contact center studio ships dialer modes, skills-based routing, and disposition trees from the entry tier, features CallHippo keeps in a separate Pro Suite plan.

CallHippo's Office Phone plans start at ₹1,900/user/month, but call recording, multilevel IVR, and cascading routing don't unlock until Professional and Ultimate. Acefone's Contact Center Studio starts at ₹1,599/user/month with dialer modes and routing included from day one, and no separate ₹4,400/user/month AI add-on.

The most common reasons: contact center features sit behind a separate Pro Suite purchase, AI features cost extra, and CallHippo's own fair usage policy restricts "call center-level bulk calling" on standard plans. On G2, cost shows up repeatedly among CallHippo's most flagged complaints.

Yes, and it goes further. Contact Center Studio runs ratio, preview, progressive, predictive, power, and manual/inbound dialing, plus 30-level skills-based routing and 3-level disposition trees, all included rather than gated behind CallHippo's separate Pro Suite plan.

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