Dialers are becoming increasingly popular these days. They have become a necessity for every call center as they smoothen the call center operations and help them align their business goals. Hosted VICIdial® is one of the most popular contact center solutions that there is. It is open-source software that can be scaled to all levels of […]
As a widely used call center solution, auto dialers automate and expedite the process of dialing telephone numbers. In addition to dialing telephone numbers automatically and sequentially from a database, the auto dialer software also carry the capability to distinguish between answered and unanswered calls. The automatic dialers detect busy tones, disconnected lines, answering machines […]
Dress for the job you want, not the one you have. The rule of thumb does not apply just to you but also your startup. The Indian market is getting increasingly competitive with a glut of new businesses joining the fray. The country has risen to host the highest number of startups after the US and China. Your up-and-coming […]
Over the years, political systems across the globe have witnessed a technological revolution. Specifically speaking, the impact of technology on political elections has been significant. While poll campaigning was initially a completely manual process, political parties have gradually adopted specialized technologies to connect with the voters, gather polling trends and information, and influence the electoral […]
ISDN, or Integrated Service Digital Network, will be switched off in 2025; this means businesses will have just under five years to find an alternative solution. This should not be a worry for businesses, as this provides a great opportunity for businesses to upgrade their telephone systems and ensure they are getting the most they […]
Are you considering a VoIP solution for your business but need to present your idea to senior management? If so, you need to know all the benefits and features which a hosted VoIP phone system can bring to your business and Acefone are here to help. Here is everything your senior management team should know […]
Unified communications as a service, or UCaaS, allows you to integrate multiple communication methods through a single cloud provider; including messaging, telephone, communication, video conferencing and more to facilitate team communication. With a team able to communicate effectively, your customers are sure to benefit and are much more likely to spend their money with you. […]
Buying a cloud phone system should be stress-free and straightforward, your provider should do all the hard work for you so you can simply “plugin and play” and start using all the amazing features hosted telephony brings. When choosing a hosted phone provider, you should make sure you are getting the best deal possible with […]
When choosing a VoIP provider, there are lots of options to choose from; but how do you choose which provider is best for your business? When choosing a provider, you should keep some considerations in mind – here are our top things to consider when choosing a VoIP provider. Support Available From Installation Onwards You […]
Running a business successfully includes establishing a seamless connection with your customers. When it comes to finding innovative ways to connect with the audience, missed call solutions definitely emerge as a winner. In fact, it would not be wrong to say that missed calls are a business opportunity that you must absolutely capitalize on. Still, […]
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