VoIP business phone Systems can be used in different ways and for different reasons depending on the industry you are in. Due to the flexibility and wide range of features available to users of VoIP phones, many industries can benefit from these hosted phone systems. Examples of the industries that could benefit from a VoIP system […]
If you are a part of any customer facing team, you know the drill: pick up the phone, punch in a number, wait for the ring, then repeat. It gets the job done, until your lead list grows manifold. After that, the targets ramp up, and your team starts falling behind because they’re still tied […]
What is a Predictive Dialer? A predictive dialer is an outbound calling software that dials from a list of pre-defined contact numbers. This dialer utilises the agent availability to the fullest, thereby increasing the productivity and efficiency of the agents. How Are Predictive Dialers Revolutionising Outbound Campaigns? There was a time when the salespersons had to dial […]
If you manage a busy call center, it means you need a phone system that’s both reliable and packed with the right features. One of the key features is automated dialing. According to a study, your agents are likely to be 60% more productive while using a power dialer compared to the conventional manual dialing […]
Dress for the job you want, not the one you have. The rule of thumb does not apply just to you but also your startup. The Indian market is getting increasingly competitive with a glut of new businesses joining the fray. The country has risen to host the highest number of startups after the US and China. Your up-and-coming […]
Over the years, political systems across the globe have witnessed a technological revolution. Specifically speaking, the impact of technology on political elections has been significant. While poll campaigning was initially a completely manual process, political parties have gradually adopted specialized technologies to connect with the voters, gather polling trends and information, and influence the electoral […]
ISDN, or Integrated Service Digital Network, will be switched off in 2025; this means businesses will have just under five years to find an alternative solution. This should not be a worry for businesses, as this provides a great opportunity for businesses to upgrade their telephone systems and ensure they are getting the most they […]
Are you considering a VoIP solution for your business but need to present your idea to senior management? If so, you need to know all the benefits and features which a hosted VoIP phone system can bring to your business and Acefone are here to help. Here is everything your senior management team should know […]
Unified communications as a service, or UCaaS, allows you to integrate multiple communication methods through a single cloud provider; including messaging, telephone, communication, video conferencing and more to facilitate team communication. With a team able to communicate effectively, your customers are sure to benefit and are much more likely to spend their money with you. […]
Buying a cloud phone system should be stress-free and straightforward, your provider should do all the hard work for you so you can simply “plugin and play” and start using all the amazing features hosted telephony brings. When choosing a hosted phone provider, you should make sure you are getting the best deal possible with […]
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