Page 45 – Blog

9 Benefits of VoIP Phone System For Small Business

VoIP Phone System or Business Phone System or Hosted Phone System or Cloud PBX doesn’t matter what you call it, it is the backbone of small business communications solutions in the current scenario. VoIP phone systems are basically cloud-based communication solutions that allow the business to make or receive calls over the internet, providing an […]

best-practice-for-contact-centre-agents-working-remotely

5 Best Practices For Contact Center Agents While Working Remotely

Remote working can be tricky for businesses who are not used to working in this way, with agents not being in the same room as you, how will you ensure they are giving the best service? How will you ensure they have all the support they need? With a cloud phone system, remote working does […]

efficient-communication-during-work-from-home

Importance of Efficient Communication Between Employees During Work From Home

Many employees are working from home and this could be a completely new experience for them, so it is more important than ever to keep the lines of communication open for them so they can communicate just as easily as they would sitting across a table from each other in an office. Communication is key […]

how-hosted-phone-solutions helps-maintain-productivity-during-coronavirus

How Hosted Phone Solutions Can Help You Maintain Productivity During Outbreaks like Coronavirus

Coronavirus has wreaked havoc on the business world, but your business can still remain just as productive with the right equipment. Some businesses have unfortunately been forced to close as they do not have the infrastructure to support home workers. However, with a hosted phone system your staff can connect to your phone system with […]

free-phone-number-keeps-you-ahead-of-competition

How Free Phone Number Keeps You Ahead Of Your Competitors

A free phone number can keep your business ahead of your competitors in a number of ways, from breaking down barriers to giving you a more professional look; something as simple as a number can have a profound effect on your business and can set you apart from your competitors. We have looked at a […]

Which is Better for Your Business: UCaaS or Hosted PBX?

Unified Communication as a Service or Hosted Private Branch Exchange? This is a question that has been floating amongst the businesses when it comes to choosing a communication solution for the organisation. Both HPBX and UCaaS solutions are often used as communication systems in small businesses as well as large enterprises. And because of their […]

How Vanity Numbers Boost Marketing Campaigns

You might not have considered a vanity number as part of your marketing campaign, but this could provide a perfect opportunity for you to split test, monitor leads and really see your return on investment and the effectiveness of your marketing efforts. There are different types of vanity number to choose from, each having a […]

Why Integrating Toll Free Numbers with IVR System is a Smart Move?

Connectivity with customers is the backbone of a business. Unless a business is available to customers who want to reach it, keeping them satisfied is out of question. While small entities have a few hundred existing and potential customers, the number can be massive for larger enterprises. Moreover, organizations expect these numbers to grow with […]

costly-mistakes-when-buying-cloud-telephony

5 Costly Mistakes When Buying a Cloud Telephony System

Buying a cloud phone system is a big investment for any business large or small, so it’s important to ensure you have all the correct information to save you from making a costly mistake. So, we have put together five of the most common mistakes people make when buying a cloud telephone system so you […]

hosted-phone-system-more-secure-communication-channel

How Hosted Phone Systems Is A More Secure Communication Channel

The rise in adoption of VoIP phone technology has been staggering over the past few years, however, some businesses are still reluctant to take up the technology with fears that this new technology may not be secure enough for their business needs. In this article, we will explain the safety features of hosted telephony and […]