Voice Streaming

Deploy smart AI agents with Acefone’s Two Way Audio Streaming

Engage customers for marketing, sales, support, and other vital operations with our voice streaming services.

Pricing

Save up to 30% on our plans.

1500+ Ratings

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Trusted by leading brands across the globe

5.2K+ Global Customers

More than 5000 businesses trust Acefone's interactions suite for their business communication.

4.7 Rated by Users

Rated among the top providers by thousands of users across Capterra, G2, Trustpilot & more.

2.5B+ Built for Volume

Our servers run more than 2.5 billion calls annually without sacrificing quality.

50% More Productivity

Drive up agent productivity & efficiency by reducing their idle time between calls.

What is voice streaming and how does it work?

Voice streaming aka audio streaming, is the real‑time delivery of data (voice) over the internet. Acefone’s audio streaming server captures live audio, chunks it into small data packets, and transports it via WebRTC and SIP trunks to the other end. Our bidirectional voice streaming ensures crystal‑clear HD audio both ways.

Deploy Your AI agents with Acefone’s Audio Streaming

Conversational Virtual Assistant

Launch AI agents that handle FAQs, account related queries, and simple transactions.

Sales
Voice Bots

Proactive voice agents that qualify leads, schedule demos, and upsell services.

Voice Surveys & Feedback

Put short, voice driven CSAT surveys post-call or on demand, with our audio streaming.

Scenario Specific Voice Bots

Build pre-configured, use case focused AI bots that integrate with helpdesk, enabled by audio streaming APIs.

Voice Streaming Benefits

Experience The Future of Voice Communication
with Acefone

Expands Reach to Non‑Tech‑Savvy Populations

Enable voice‑first interactions for customers who prefer speaking over typing.

Drives Automation While Retaining Human‑Like Experience

Combine AI voice agents with human handoff for personalized support at scale.

Optimize Infrastructure Costs

Leverage our elastic audio streaming server to pay only for what you use.

Full Compliance & Data Security

End‑to‑end encryption and secure recording ensure regulatory adherence across industries.

Features that elevate streaming audio

C2C Support

Peer‑to‑peer voice streaming for direct customer‑customer and customer‑agent connections.

DID Calling

Dedicated phone numbers to route streaming audio sessions through local telephony networks.

Call Hangup Events

Instant callbacks and reconnection triggers, at unexpected disconnects.

AI to Live Agent Transfer

Seamlessly escalate from voice bots to human agents without dropping the audio stream.

AI voice streaming enhancing industry operations

BFSI

Real‑time KYC verification, transaction alerts, fraud detection with streaming voice analytics.

E-commerce

Voice‑first shopping assistants, order tracking updates, and automated post‑purchase feedback collection.

EdTech

Live tutoring sessions, proctored exams, and interactive language labs using two‑way audio streaming.

Healthcare

HIPAA‑compliant tele‑consultations, automated appointment reminders, and secure voice notes.

Logistics

Driver dispatch, delivery confirmations, and ETA updates via mobile streaming audio.

Real Estate

Automated lead qualification, property walkthrough narration, and follow‑up call streams.

ITES/BPO

Multilingual support desks, live QA scoring, and scalable voice‑bot integration.

SaaS

In‑app voice support widgets, live feature walkthroughs, and subscription renewal reminders via streaming audio.

Voice Streaming Integration

Connect your communication platform with industry leading CRM platforms.

Explore all integrations

Zendesk

Zoho

Salesforce

Leadsquared CRM

HubSpot CRM

Freshworks

Freshdesk

Bitrix24

Kapture CRM

MS Teams

Google Workspace

MS Dynamics 365

When I signed up for Acefone, I had very little VoIP knowledge, but the technical support was second to none, even for companies with limited technical skills. Added bonus: it works out cheaper than my existing single BT phone line.

Lee M.

Manager, Medical Practice

Our company has been using Acefone from the beginning and we have never had any issue with the service. Their support is amazing, always happy to help and always polite. If you are looking for VoIP, you cannot find a better provider.

Patryk Weglarz

United Kingdom

My experience has been very positive. The software is easy to use and integrates well with our existing system. The phone was configured in minutes by a remote technician. I've never had to ask for assistance over the last 12 months.

Gordon R.

Director, Airlines/Aviation

Acefone is easy to set up, thanks to great help from customer service. The software has many useful features. I chose Acefone because a real person talked to me and helped me pick what I needed. They resolved all my queries there and then.

William A.

Director, Financial Services

Acefone's onboarding process is great — the company helped me in every way imaginable. The support representative was really informative and patient with all my queries. The software appears to cover all bases as well.

Gemma L.

Proprietor, Accounting

With Acefone, the agent productivity tripled as we scaled from 100 to 300 calls per day without scaling costs. If you are looking at better support, better UI, that can go live easily, all this is there with Acefone.

Suresh

Sales Director