Time and again businesses have found setting up a contact center software tedious.  Contact centers, as the frontline to serve customers round-the-clock, are major touchpoints for organisations. In fact, they are often called ‘cost centers’ in businesses. Their performance is hugely judged by the numbers they show; so the industry is considered highly competitive. The […]

Opting for a hosted business phone system is always a good idea. Getting it from Acefone is even better! Acefone is the leading cloud communication service provider in the UK, offering tailored solutions to meet all your business needs. From measuring agent performance to monitoring each call, we’ve got it all covered. Similarly, Zoho CRM […]