Page 44 – Blog

service-availability-and-security-are-important-in-your-hosted-phone-provider

How Important Is Service Availability And Security When Choosing A Hosted Phone Provider

When choosing a hosted phone provider, there are plenty of elements you should be considering; does the phone system have the right features your business needs? Is it scalable so it can grow with your business? You may be focused more on the features which are an important part of your choice, but it is […]

why-choose-acefone-as-your-voip-service-provider

Frustrated With Your VoIP Service Provider? Choose Acefone

Cloud-based VoIP services have become a major part of business communication around the world. Voice Over Internet Protocol, more commonly known as VoIP has not only made it possible to make cheaper calls using the internet but has also streamlined business processes with the vast variety of features that it offers. If your organisation doesn’t […]

free-phone-number-boosts-marketing-campaigns-during-pandemics

How Free Phone Number Boosts Your Marketing Campaign Even During A Pandemic

The COVID-19 pandemic is negatively impacting a lot of businesses around the globe. As work from home is being implemented, most businesses have switched to cloud-based solutions to ensure uninterrupted work process. As for the marketing campaigns of your business, it is still possible to reach out to your customers and boost your business’ productivity. […]

call-conferencing-tips-while-working-from-home

5 Call Conferencing Tips When Working From Home

We’re all adjusting to working from home, and this means for most of us we will be taking part in many more conference calls than we are used to. Video call conferencing can still be just as professional as a face to face meeting, you just need to be more mindful of distractions and ensure […]

Why You should Spend Time in Optimizing IVR for Your Company

Why Your Company Should Spend Time In Optimising IVR

An IVR (Interactive Voice Response) system is not just another amazing feature on your hosted phone system, it can be an integral part of your marketing and sales strategy if you invest some time into optimising it so it works for your business and your customers. In this article, we take a look at how […]

Auto Dialer Vs Predictive Dialer: What’s the Difference?

“If your customer base is predictable, then it is also manageable.” This statement signifies that your customers have a specific orientation and behavioral patterns. If you can tap into the very essential nature of your customer in this regard, then most of the workforce can be deployed in a much better way. In the initial […]

Toll Free vs DID Numbers: Understanding the Differences

Effective communication is the key to every business’s success. To make it more efficient and accessible, various types of contact numbers are used by the companies. Some of the business phone numbers that are deployed for carrying out effective customer-communication are –Toll Free Numbers and DID (Direct Inward Dialing) numbers. Cloud communication has enabled the Voice […]

Role of Dialer Support in Keeping Call Centers on Track

With the advent of the software age, most services that were performed manually are now being automated by computers. This has led to better productivity and enhanced efficiency of the various businesses that employ these services. One such industry that is now heavily dependent on software automated services is the Call Center industry. From making […]

How UCaaS Is Redefining The Way We Do Business

Unified Communications-as-a-Service (UCaaS) is redefining the way business is done in many ways, all for the benefit of business owners and customers alike. Coronavirus has forced many businesses’ hands on the subject of remote working, but those with a UCaaS solution already in place were able to adapt quickly where some businesses struggled. The future […]

5 Traits You Should Have To Improve Sales Success

Sales success depends on a number of factors, from the quality of your product to the need for your product or service in the marketplace. However, even with high quality and in-demand product, your sales team need to have the right traits to connect with your customer and sell the products to them. If the […]