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The New Reality of Mobile Customer Experience

The New Reality of Mobile Customer Experience

Over the past two millennia (maybe more), humanity has transformed the world to suit our growing needs. Such events have left an indelible impact on our societal structure,…
How to Improve Customer Response Time

Keep the Conversation Going: How Improving Customer Response Time Can Win You Customers

Modern customers expect quick responses from businesses. And these expectations have only risen with the proliferation of social media platforms. Studies have shown customers…
Effective Tips To Bond With Your Audience In 2021

Want to Emotionally Connect with Customers? Use These Effective Tips to Bond with Your Audience in 2021

A few years ago, I ordered a pair of shorts online. The shorts were delivered and I realised that I had ordered the wrong size. Now I wasn’t a tech-savvy person then,…
Enhance Customer Experience in Banking Solutions Through Hosted Phone Systems

Enhance Customer Experience in Banking Solutions by Switching to Hosted Phone Systems

Delivering contextual and seamless customer experiences (CX) is vital to business success. Every interaction plays a crucial role in shaping long-term customer relationships.…
5 Ways Predictive Analytics Is Improving Customer Experience

Future CX: The Rise of Predictive Analytics

The current marketplace scenario is highly competitive. It isn’t surprising then that businesses are leaving no stone unturned to prove their worth and stand out in the…