Page 23 – Blog

Learn From The Best: See How These Brands Successfully Implemented Omnichannel Solutions

Has this ever happened to you? After battling hours to install a new product, you turn to the customer helpline to seek advice. You explain your entire ordeal to one representative, then they put you on hold while they transfer your call to a specific department. Once again, you are greeted with the words, “Yes, […]

Acefone Takes Home Two Appreciation Awards From FinancesOnline

Acefone recently bagged two honorary awards—“Great User Experience” and “Rising Star”—at the 2020 Awards organised by FinancesOnline. FinancesOnline is a respected platform, where one can read detailed reviews of B2B and SaaS software as provided by industry experts. Well-curated and comprehensive, these reviews offer a deep understanding of different companies and their services. FinancesOnline also […]

how cloud services can help promote lgbtq community

Living Free and Equal: How Toll-Free Service is Taking the LGBTQ+ Rights Forward in India

The LGBTQ+ community has slowly but surely gained acceptance in India. That being said, community members still face discrimination and resistance from various sections of society, often even from their own family members and friends. Pride Month, celebrated annually in June, is not only a commemoration of the Stonewall Uprising in 1969, but it also […]

why to get a free phone number in the UK

How Toll Free Numbers Can Support Mental Health Initiatives

Mental health, its significance and its role in shaping individuals have been spoken about at length over the last couple of years. The conversation about prioritizing a healthy work-life balance has entered public discourse and is being emphasized now more than ever. Several reports have brought to light how the pandemic affected the mental health […]

why your business should look into affiliate marketing

How Cloud Providers are Your Best Option for a Partnership Programme?

The power of affiliate marketing is omnipresent. You witness it in the restaurants you visit, the clothes you wear and the online wishlists you create. All of these activities are propagated through solid word-of-mouth by your known associates. Businesses rely on such partnership programs with publishers and other organisations to broaden their customer base. In […]

customer service to analytics how to ensure better customer journey

Customer Analytics To Strategies: Here’s How To Ensure a Better Customer Journey

Customer journey is the deciding factor between making a purchase from your business or choosing a competitor. Think back to your own experiences when purchasing, you are much more likely to opt for a provider with a smooth customer journey, rather than one which is disjointed and difficult to navigate. It is important for businesses […]

Expert Opinion: Conquer The Battleground Of Customer Service Challenges With Shane Goldberg

In the long haul, customer retention pays off better than acquisition—this is why companies are focussing more on delivering a competent customer experience (CX) that makes clients stay. A survey conducted by Bloomberg Businessweek found that delivering a good customer experience is among the top strategic objectives for 80% of businesses. Moreover, a Customer Management […]

dos and donts of international phone etiquette

International Phone Etiquette: Dos and Don’ts

They say first impressions are last impressions. This definitely stands true for long-distance connections that you won’t be meeting very often (or at all) but only converse with via calls. How you communicate during the first call with a client or an important stakeholder will set the tone for the rest of your conversation. So, […]

Why Millenials are Rapidly Adopting Cloud Technology

Empower Your Advertising Campaigns With a Missed Call Number Service

When it comes to running successful marketing campaigns, everything boils down to thinking outside the box. You need to focus on creating an impact so that you can enjoy high ROI without spending a fortune. This is possible only with creative ideas and unique tools instead of run-of-the-mill strategies. A missed call number scores on both fronts […]

How Development Sector Can Benefit From Unified Communications?

The development sector has evolved worldwide to become one of the most crucial sectors after agriculture and industry. However, these days non-governmental organisations (NGOs) are the most trusted brands––especially those operated by genuine individuals motivated by humanitarian interest instead of any political, communal or religious agenda. NGOs play a very crucial role because of two […]