Page 25 – Blog

secret to becoming a large organisation with cloud communication

Cloud Communication: Secret To Becoming A Large Organisation

All businesses start out small but dream of making it in the big leagues. It is only with the right decisions, tools, and timing (and a bit of luck), that people see their business scale to new heights. This is true for any business in any industry. If one makes the right investments, they are […]

hosted phone system for university campuses

Hosted Phone Systems: A Game-Changer for University Campuses

Educational institutions are constantly struggling to deliver quality communication to students via their expensive traditional phone systems. Private institutions are also feeling the squeeze in the current financial climate. Budgets are being scrutinised while rising data and telecommunications workloads are continuously stretching the limits of what legacy systems were meant to provide. A phone system […]

Starting a Business Venture in 2026? Top 8 Tips You Must Know

The year 2026 had its own share of ups and downs. With stringent restrictions on free movement, zero socialising, and major upheaval in the economy, it was a year full of challenges that none of us would want to go back to. However, with the vaccination going in full swing, 2026 is a better and […]

Private Cloud vs Public Cloud: Which Is Better For Your Business

Cloud phone service have empowered businesses to accelerate their growth. From being able to set up state-of-the-art remote ecosystems to enhancing productivity through real-time tracking, the cloud can do it all. However, the complete benefits of business communication system are utilised with unified communication solutions or UCaaS. As businesses work hard to achieve efficiency through […]

Things You Should Look for in a Partnership Programme [Infographic]

A good partnership programme is a win-win for both parties. While one party gains in popularity, customer base, and validation, the other reaps the rewards for their efforts in the form of profits. Before getting into such an alliance with another entity, the parties must carefully consider the fine prints. A successful symbiotic relationship is […]

5 New Call Center Challenges & How to Resolve Them

Modern contact centers are the backbone of exceptional customer service. However, running a successful call center is no easy task. Startups face even steeper Call Center Challenges in this area. With long odd work hours and low pay scales, agents find it difficult to continue working at call centers for long periods. This results in […]

Want to Emotionally Connect with Customers? Use These Effective Tips to Bond with Your Audience in 2021

A few years ago, I ordered a pair of shorts online. The shorts were delivered and I realised that I had ordered the wrong size. Now I wasn’t a tech-savvy person then, and something as simple as cancelling an order was an uphill task. But I braved and called customer care, and within a few […]

Acefone’s Partnership Programme Is The Best Way To Boost Profits

When it comes to cloud communication and its potential, the sky is the limit. At Acefone, we tend to reach it expertly and often. Our cloud solutions come with unlimited advantages—but most importantly, they streamline and simplify communication. Each solution is completely scalable, flexible and customisable. In the past few years, cloud communications have seen […]

Myths Debunked: Number Porting

A strong customer base is built through a robust and reliable telephonic system. These systems improve visibility and ensure quick support to customers. So, what happens if a thriving business needs to switch providers? This is where number porting comes into the picture. In this article, we discuss some of the common myths surrounding the […]

Expert Opinion: It Takes Months to Win a Customer But a Second to Lose One

It doesn’t matter how amazing your product is. If you fail to deliver a good customer experience (CX), your company is bound to lose customers and sales in the long run. A survey conducted by Oracle revealed that 86% of the customers stop doing business with companies that fail to offer a good customer experience. […]