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  1. Solutions
  2. Enterprise

ENTERPRISE

Communicate at a
truly global scale

Keep your teams close and clients closer. Simplify heavy-duty collaboration and global office management with our cloud communication tools.

Get in touch Start 7-day free trial

Acefone is the #1 choice for
10,000+ reputed clients

Cloud solutions that big businesses trust

Unlimit yourself

  • Enjoy the power of 65+ cloud communication features at your disposal
  • Pricing plans tailored to fit your unique business requirements
  • Scale as you grow—maximise or minimise your set-up as per demand

Reliable remote working

  • Eliminate glitches and work seamlessly with 99.99% uptime
  • Connect on any device and any platform—anywhere, any time
  • Enjoy uninterrupted conversations with bandwidth prioritisation

Attention to detail

  • Instantly view every relevant metric using our personalised portal
  • Take better business decisions with KPIs and actionable insights
  • Record, monitor, whisper or barge during live calls for quality control
Remote working for business

Unlimit yourself

  • Enjoy the power of 65+ cloud communication features at your disposal
  • Pricing plans tailored to fit your unique business requirements
  • Scale as you grow—maximise or minimise your set-up as per demand

Reliable remote working

  • Eliminate glitches and work seamlessly with 99.99% uptime
  • Connect on any device and any platform—anywhere, any time
  • Enjoy uninterrupted conversations with bandwidth prioritisation

Attention to detail

  • Instantly view every relevant metric using our personalised portal
  • Take better business decisions with KPIs and actionable insights
  • Record, monitor, whisper or barge during live calls for quality control

For your enterprise-grade needs

Enjoy global coverage

Cloud call centre

Deliver great experiences with an inbound or outbound call centre. Resolve queries, conduct surveys and enhance outreach

Business numbers

Get a professional number with as many extensions as you like. Toll free, virtual mobile, or vanity number—take your pick

Number porting

Migrate to the cloud without changing your existing number. Retain your identity and find convenience at the same time

Power up your cloud solution

CRM systems

Connect with business apps such as Zoho, Salesforce, and Freshdesk to provide better customer service

The API advantage

Expand the capabilities of your solution with a voice API. Enable one-click calls, receive CTI screen-pops, and much more

Custom Integrations

Don’t see your preferred app listed? We’ll link it and provide RESTful API templates for you to enjoy a customised experience

Airtight security and privacy

Compliance

Acefone keeps your business totally compliant with data privacy regulations such as GDPR, HIPAA, etc.,

Data encryption

End-to-end encryption with multi-level firewalls offer enterprise-grade security to keep all data and conversations safe

Two-factor authentication

An admin portal to help you keep a track of agent access and activity with two-factor authentication and new device check-ins

You can trust us

  • 4.6 out of 5
  • 4.8 out of 5
  • 3.8 out of 5
  • 4.7 out of 5

Experience a truly global communication
solution first-hand

Start Free Trial

Unmatched solutions for every industry

Healthcare

Manage appointments, schedule reminders and deploy calls to facilitate teleconsultation.

Learn more
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Education

Invite student queries with a toll free number, offer quick resolutions and important updates.

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education-image

Financial services

Enhance outreach with auto-diallers and safeguard data with multi-layer security.

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financial-services

Professional services

Recall important details with call notes, ensure call quality and deliver instant updates.

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professional-services

Retail

Automate communications, route calls and integrate for smoother customer interactions.

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retail

Integrations to empower your large enterprise

Mobile integration
Integration office 365
Office 365
Salesforce integration
Salesforce
MS teams integration
Microsoft Teams
Google contacts integration
Google Contacts
Dynamics 365 integration
Dynamics 365
G suite integration
G-Suite
Freshdesk Integration
Freshdesk
Sugar CRM integration
Sugar CRM
Vtiger integration
Vtiger CRM
Zoho crm integration
Zoho CRM
Bull horn integration
Bullhorn
Acefone CRM integration
Acefone
Britix acefone integration
Bitrix24
Hubspot CRM integration
HubSpot CRM
Pipedrive integration
Pipedrive
Freshsales integration
Freshsales
Google sheets integration
Google Sheets
Zendesk integration
Zendesk
Leadsquared integration
LeadSquared CRM
Microsoft Azure integration
Microsoft Azure

Elevate your business to superior levels

Call forwarding

Greet callers and route them to the best-suited agent, or enable self-service and feedback with multi-level menus

Call transfer

Distribute incoming calls among the staff based on parameters like work hours, availability, specialisation, etc

Call recording

Transfer calls to informed reps or other departments during an ongoing call with absolute ease

Advanced call reporting

Computer telephony integration lets you forward calls to a computer with screen popups. Any device, any time

Missed call alerts

Convert Website visitors to customers by enabling call initiation with a simple click on your page’s contact button

Voicemail-to-email

Real-time performance indicators to gauge the quality of conversations and refine customer service accordingly

View all features

Inbound

Keep you doors open all the time

Elevate your business communication. Voice and text message give your
Outbound

Take the first step

Build meaningful customer relationships and launch effective

Want to see Acefone in action?

Get a taste of enterprise-specific cloud solutions today.

Sign up for a free trial

Resource library

Become an industry leader with iron-clad knowledge of enterprise solutions.

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Visit Our Library

Frequently asked questions

Let’s address all your queries before you take the plunge

What if I lose my hardware (laptop, tablet, phone, etc)?

Since your data is stored securely on the cloud, it is not dependent on a device. You can grab a new device, connect to the Internet, and login to your Acefone portal. You’ll be back to work without missing a beat.

Should I be worried about data centre downtime?

We have multiple data centres to ensure that if one centre faces issues, the others are still working. With 99.99% uptime, our data centre will only be down for about 52.6 minutes during the entire year. And even during that period, our other data centres will be up and running. So, you needn’t worry about downtime.

Can solutions be customised to meet the specifications of my business?

Yes, take advantage of our various plans that are built keeping your business needs in mind.

What are the benefits of moving from legacy on-premise solutions to cloud-based solutions?

Not only do you save time and money with cloud communication services, but you also improve the agility, scalability and productivity of your business. With a plethora of features in your hand, you can make sure every interaction is optimised and give your agents an easy-to-use solution for better performance.

Still in doubt? Drop your query down below and we’ll get right back to you.
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Solutions

  • Cloud Phone System
  • Outbound Contact Centre
  • Inbound Contact Centre
  • Voice API
  • Interactive Voice Response
  • Business Phone Number

Industries

  • Education
  • Healthcare
  • Retail
  • Finance Industry
  • Small Business
  • Enterprise

Our Company

  • Contact Us
  • Blog

Integrations

  • Zoho CRM
  • Salesforce
  • Hubspot
  • Microsoft Dynamics 365
  • Zendesk
  • Freshdesk

Contact Us

[email protected]
1800-121-7777
1800-120-2217
1800-121-3644

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Connect with one of our solutions expert and get:
  • All the communication features your business needs
  • A customised plan with usage-based pricing
  • Volume discounts and unlimited free agent logins

The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.

Gerry McDougall
Owner at Alba Investments
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