- Solutions
- Enterprise
ENTERPRISE
Communicate at a
truly global scale
Keep your teams close and clients closer. Simplify heavy-duty collaboration and global office management with our cloud communication tools.
We are proud to be the highest-rated cloud telephony provider on Capterra 
4.8/5
4.8/5
Cloud solutions that big businesses trust
Unlimit yourself
- Enjoy the power of 65+ cloud communication features at your disposal
- Pricing plans tailored to fit your unique business requirements
- Scale as you grow—maximise or minimise your set-up as per demand
Reliable remote working
- Eliminate glitches and work seamlessly with 99.99% uptime
- Connect on any device and any platform—anywhere, any time
- Enjoy uninterrupted conversations with bandwidth prioritisation
Attention to detail
- Instantly view every relevant metric using our personalised portal
- Take better business decisions with KPIs and actionable insights
- Record, monitor, whisper or barge during live calls for quality control
Unlimit yourself
- Enjoy the power of 65+ cloud communication features at your disposal
- Pricing plans tailored to fit your unique business requirements
- Scale as you grow—maximise or minimise your set-up as per demand
Reliable remote working
- Eliminate glitches and work seamlessly with 99.99% uptime
- Connect on any device and any platform—anywhere, any time
- Enjoy uninterrupted conversations with bandwidth prioritisation
Attention to detail
- Instantly view every relevant metric using our personalised portal
- Take better business decisions with KPIs and actionable insights
- Record, monitor, whisper or barge during live calls for quality control
For your enterprise-grade needs
Enjoy global coverage
Power up your cloud solution
Airtight security and privacy
You can trust us
Experience a truly global communication solution first-hand
Unmatched solutions for every industry
Healthcare
Manage appointments, schedule reminders and deploy calls to facilitate teleconsultation.
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Education
Invite student queries with a toll free number, offer quick resolutions and important updates.
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Financial services
Enhance outreach with auto-diallers and safeguard data with multi-layer security.
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Professional services
Recall important details with call notes, ensure call quality and deliver instant updates.
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Retail
Automate communications, route calls and integrate for smoother customer interactions.
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Integrations to empower your large enterprise
Office 365
Salesforce
Microsoft Teams
Google Contacts
Dynamics 365
G-Suite
Freshdesk
Sugar CRM
Vtiger CRM
Zoho CRM
Bullhorn
Acefone
Bitrix24
HubSpot CRM
Pipedrive
Freshsales
Google Sheets
Zendesk
LeadSquared CRM
Microsoft Azure
Elevate your business to superior levels
Call forwarding
Greet callers and route them to the best-suited agent, or enable self-service and feedback with multi-level menus
Call transfer
Distribute incoming calls among the staff based on parameters like work hours, availability, specialisation, etc
Call recording
Transfer calls to informed reps or other departments during an ongoing call with absolute ease
Advanced call reporting
Computer telephony integration lets you forward calls to a computer with screen popups. Any device, any time
Missed call alerts
Convert Website visitors to customers by enabling call initiation with a simple click on your page’s contact button
Voicemail-to-email
Real-time performance indicators to gauge the quality of conversations and refine customer service accordingly
Want to see Acefone in action?
Get a taste of enterprise-specific cloud solutions today.
Sign up for a free trialResource library
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Frequently asked questions
Let’s address all your queries before you take the plunge
What if I lose my hardware (laptop, tablet, phone, etc)?
Since your data is stored securely on the cloud, it is not dependent on a device. You can grab a new device, connect to the Internet, and login to your Acefone portal. You’ll be back to work without missing a beat.
Should I be worried about data centre downtime?
We have multiple data centres to ensure that if one centre faces issues, the others are still working. With 99.99% uptime, our data centre will only be down for about 52.6 minutes during the entire year. And even during that period, our other data centres will be up and running. So, you needn’t worry about downtime.
Can solutions be customised to meet the specifications of my business?
Yes, take advantage of our various plans that are built keeping your business needs in mind.
What are the benefits of moving from legacy on-premise solutions to cloud-based solutions?
Not only do you save time and money with cloud communication services, but you also improve the agility, scalability and productivity of your business. With a plethora of features in your hand, you can make sure every interaction is optimised and give your agents an easy-to-use solution for better performance.
Still in doubt? Drop your query down below and we’ll get right back to you.
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Still in doubt? Please drop you question
Still in doubt? Drop your query down below and we’ll get right back to you.
