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  1. Industries
  2. Healthcare

Healthcare

Meaningful healthcare is
one phone call away

Always be there for your patients. Use our reliable communication channels and win their trust.

Get in touch Start 7-day free trial

Acefone is the #1 choice for
our 5,000+ clients

Doctor on call

HD voice

Crystal clear conversations anytime, anywhere—with multiple attendees or one-on-one.

Connect via any platform

Patients can join calls from any device. No pesky downloads or login credentials.

Toll free numbers

Let your patients call you for free on a credible and personalised toll free number.

Excel with automation

Virtual assistant

Let smart AI manage appointment bookings, departmental routing, and feedback collection.

Voice broadcasts

Automate reminders for upcoming appointments, follow ups and more.

Scheduled reports

Keep track of performance with automatically generated daily, weekly, or monthly reports.

Put your patients first

Number masking

Show patients that you value their privacy. Mask their phone numbers while connecting them to a third party.

Sticky agent

Route patients to the same healthcare personnel every time they call or offer an IVR menu for efficient routing.

CRM integrations

Monitor patient interaction history and hold contextual conversations with a CRM integration of your choice.

Give every patient the VIP treatment with
our sophisticated solutions

Start my free trial

Related products

Business Phone System

Keep patients and doctors always connected with powerful VoIP phone systems.

Unified Communications

Harness the power of video, voice, and text services to provide unparalleled healthcare communications.
healthcare-solutions

Guaranteed security for your healthcare communications

Enjoy enterprise-grade data security with Acefone

We comply with standard data privacy and safety regulations such
as GDPR, HIPAA, etc. Your security is our concern.

Sign up for free trial

You can trust us

  • 4.6 out of 5
  • 4.8 out of 5
  • 4 out of 5
  • 4.7 out of 5
Testimonials

We help to achieve mutual goal

Rate 4.5 out of 5

Very good company to deal with. I have had emails and conversations with a really nice, helpful gentleman called Samaksh. The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.

Gery McDougall
Business Owne, ACN
1 5
How ACN used acefone services to run tests and increase leads by
12%
Read their story
Rate 4.5 out of 5

Very good company to deal with. I have had emails and conversations with a really nice, helpful gentleman called Samaksh. The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.

Gery McDougall
Business Owne, ACN
2 5
How ACN used acefone services to run tests and increase leads by
12%
Read their story
Rate 4.5 out of 5

Very good company to deal with. I have had emails and conversations with a really nice, helpful gentleman called Samaksh. The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.

Gery McDougall
Business Owne, ACN
3 5
How ACN used acefone services to run tests and increase leads by
12%
Read their story
Rate 4.5 out of 5

Very good company to deal with. I have had emails and conversations with a really nice, helpful gentleman called Samaksh. The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.

Gery McDougall
Business Owne, ACN
4 5
How ACN used acefone services to run tests and increase leads by
12%
Read their story
Rate 4.5 out of 5

Very good company to deal with. I have had emails and conversations with a really nice, helpful gentleman called Samaksh. The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.

Gery McDougall
Business Owne, ACN
5 5
How ACN used acefone services to run tests and increase leads by
12%
Read their story

Want to see Acefone in action?

Experience digital healthcare solutions first-hand.

Sign up for a free trial

All your favourite apps together

Flexible integrations with powerful tools. Look after every business need on one platform.

Mobile integration
Integration office 365
Office 365
Salesforce integration
Salesforce
MS teams integration
Microsoft Teams
Google contacts integration
Google Contacts
Dynamics 365 integration
Dynamics 365
G suite integration
G-Suite
Freshdesk Integration
Freshdesk
Sugar CRM integration
Sugar CRM
Vtiger integration
Vtiger CRM
Zoho crm integration
Zoho CRM
Bull horn integration
Bullhorn
Acefone CRM integration
Acefone
Britix acefone integration
Bitrix24
Hubspot CRM integration
HubSpot CRM
Pipedrive integration
Pipedrive
Freshsales integration
Freshsales
Google sheets integration
Google Sheets
Zendesk integration
Zendesk
Leadsquared integration
LeadSquared CRM
Microsoft Azure integration
Microsoft Azure

Resource library

Give healthcare the Acefone edge. Learn more.

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7 Steps to Boost Productivity in Hybrid Work Environment
The CoVID-19 pandemic has impacted almost…
Read more
How small businesses benefit from Hosted IVR systems
Implementing hosted IVR systems in a fantastic…
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How SaaS can Help Sync your Sales and Support Team
With the help of a SaaS solution, you can easily make your sales
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Visit Our Library

Frequently asked questions

Let’s address all your queries before you take the plunge

How can I get a cloud phone system for my healthcare centre?

Connect with us via live chat, call or email, and share your requirements. One of our agents will assist you further.

My healthcare staff often misses calls due to emergencies. How can I help them stay up-to-date?

Equip your solution with the voicemail-to-email and missed call services for this purpose. Agents receive voicemail messages in their inbox along with a transcript that they can skim through for a quick update. Callers can also schedule a callback by providing their contact details via an IVR menu.

Is there a way for healthcare professionals to have conference calls?

Definitely. Our call conferencing feature can help your staff connect no matter where they are. And our HD audio makes for a more personal experience.

How can I quickly access patient data and history during rush hours?

Acefone’s phone systems allow integrations with powerful CRMs that keep track of all your data—in one place. Your staff can access all the information and check patient records as and when required.

How much does a cloud phone system cost?

The cost depends on your call volume and requirements. You can select or modify your plan accordingly.

Can I pick my own toll free number?

Yes, you can choose from a list of available numbers. You can even get a vanity toll free number for better recognition.

How many types of numbers do you provide? Which one can I choose?

You can take your pick from our selection of toll free, vanity and virtual mobile numbers. Make your healthcare business completely accessible with free-to-call toll free numbers for patients.

What equipment do I need to get my cloud phone system installed?

All you need is your device and an Internet connection. It could be a smartphone, computer or even a tablet. We’ll take care of the rest for you.

[contact-form-7 id="12761" title="faq"]
Have any other doubts? Drop your question down below and you’ll hear from us soon.
Have any other doubts? Drop your question down below and you’ll hear from us soon.

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Solutions

  • Cloud Phone System
  • Outbound Contact Centre
  • Inbound Contact Centre
  • Voice API
  • Interactive Voice Response
  • Business Phone Number

Industries

  • Education
  • Healthcare
  • Retail
  • Finance Industry
  • Small Business
  • Enterprise

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Connect with one of our solutions expert and get:
  • All the communication features your business needs
  • A customised plan with usage-based pricing
  • Volume discounts and unlimited free agent logins

The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.

Gerry McDougall
Owner at Alba Investments
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