4.8/5 
- Industries
- Retail
Retail
Let’s talk shop
Enjoy better customer conversations and enhanced vendor management with cloud communication solutions.
Simplify e-commerce
Happier customers
Superior supplier relations
Managing your e-retail platform has never been easier. Give Acefone a go.
Guaranteed security for your e-commerce communications
Enjoy the best-in-industry data security with Acefone
We comply with standard data privacy and safety regulations such as GDPR, HIPAA, etc. Your security is our concern.
You can trust us
Testimonials
We help to achieve mutual goal
Very good company to deal with. I have had emails and conversations with a really nice, helpful gentleman called Samaksh. The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.
Gery McDougall
Business Owne, ACN
1 5
Very good company to deal with. I have had emails and conversations with a really nice, helpful gentleman called Samaksh. The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.
Gery McDougall
Business Owne, ACN
2 5
Very good company to deal with. I have had emails and conversations with a really nice, helpful gentleman called Samaksh. The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.
Gery McDougall
Business Owne, ACN
3 5
Very good company to deal with. I have had emails and conversations with a really nice, helpful gentleman called Samaksh. The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.
Gery McDougall
Business Owne, ACN
4 5
Very good company to deal with. I have had emails and conversations with a really nice, helpful gentleman called Samaksh. The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.
Gery McDougall
Business Owne, ACN
5 5
Try it, then buy it.
Check out how our retail solutions transform shopping experiences.
All your favourite apps together
Flexible integrations with powerful tools. Look after every business need on one platform.
Office 365
Salesforce
Microsoft Teams
Google Contacts
Dynamics 365
G-Suite
Freshdesk
Sugar CRM
Vtiger CRM
Zoho CRM
Bullhorn
Acefone
Bitrix24
HubSpot CRM
Pipedrive
Freshsales
Google Sheets
Zendesk
LeadSquared CRM
Microsoft Azure
Resource library
Read more on the link between e-retail and cloud solutions.
Frequently asked questions
Let’s address all your queries before you take the plunge
Is cloud communication scalable, flexible and adaptable for retail needs now and for the future?
Since everything is on the cloud, we can access large amounts of data—anywhere, anytime, and easily. Hence, cloud communication solutions are scalable, flexible and adaptable for all kinds of retail needs.
Can cloud communication solutions help retail businesses ease their processes and drive high growth?
Yes. Retailers using cloud communications have top and bottom line payoffs that include improved call quality; increased reliability; lower costs; better customer experience; smarter use of employee and IT resources; and greater flexibility and scalability.
What are the advantages of the cloud over landline phone services?
Here’s why a cloud phone system is a better choice than landline phones: it’s scalable, reliable, portable, and extremely flexible to use. Additionally, you incur low installation and onboarding costs, and minimal training is required.
Finally, your cloud phone system can be integrated with a powerful third-party CRM to further enhance your operations.
Will I incur any installation and set-up fees?
Not at all; we offer free installation and onboarding. You will only be charged for your number, minutes and any extra features you opt for apart from the plan. You can always get in touch with our experts at 1800-121-7777 to build your own plan as well.
How do you guarantee high voice quality?
We employ the best-in-class audio codecs which ensure high-quality voice even with poor Internet connectivity. Additionally, we perform cloud traffic engineering before installation on a per-customer basis.
After the analysis, we may suggest improvements to your system, including bandwidth upgrades, problem resolution on your local network or the installation of a router that prioritises voice over data.
What role does the call queuing feature play in the retail industry?
Call queuing reduces call abandonment rates, efficiently manages your waiting callers and keeps them on the line until you are able to connect with them.
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Still in doubt? Please drop you question
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