4.8/5 on Capterra.
- Industries
- Small Business
Small Business
Big communication for small businesses
Put your best foot forward with customers and manage your team better. All with a cloud communication system that is built for startups.
Cloud solutions for all your small business needs
Truly customer-first
- Offer quick resolutions with smart IVR routing and AI-enabled self-service
- Send important updates with automated voice calls and messages
- Make on-hold time pleasant for callers with custom music and messages
Agents love it
- Eliminate manual dialling with auto-diallers built for outbound sales
- Assign agent workflows efficiently with automatic call distribution
- Deliver better service with CRMs and third-party app integrations
For offices and home offices
- Work via any device and any platform of your choice, anytime, anywhere
- Hold uninterrupted conversations with calls optimised for low bandwidth
- Flip calls from one device to another and work even when you’re on the go
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Enterprise-grade, even on a limited budget
Enjoy a premium solution that comes with superior features and small bills.
Smart tools for your startup
Great savings and flexibility
Reliable. Safe. Simple.
You can trust us
Give every patient the VIP treatment with our sophisticated solutions
Reach your customers across the globe.
Unmatched solutions. For every industry.
Healthcare
Manage appointments, schedule reminders and deploy calls to facilitate teleconsultation.
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Education
Invite student queries with a toll free number, offer quick resolutions and important updates.
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Financial services
Enhance outreach with auto-diallers and safeguard data with multi-layer security.
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Professional services
Recall important details with call notes, ensure call quality and deliver instant updates
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Retail
Automate communications, route calls and integrate for smoother customer interactions.
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All your favourite apps together
Flexible integrations with powerful tools. Look after every business need on one platform.
Office 365
Salesforce
Microsoft Teams
Google Contacts
Dynamics 365
G-Suite
Freshdesk
Sugar CRM
Vtiger CRM
Zoho CRM
Bullhorn
Acefone
Bitrix24
HubSpot CRM
Pipedrive
Freshsales
Google Sheets
Zendesk
LeadSquared CRM
Microsoft Azure
Elevate your business to superior levels
Call forwarding
Greet callers and route them to the best-suited agent, or enable self-service and feedback with multi-level menus
Call transfer
Distribute incoming calls among the staff based on parameters like work hours, availability, specialisation, etc
Call recording
Transfer calls to informed reps or other departments during an ongoing call with absolute ease
Advanced call reporting
Computer telephony integration lets you forward calls to a computer with screen popups. Any device, any time
Missed call alerts
Convert Website visitors to customers by enabling call initiation with a simple click on your page’s contact button
Voicemail-to-email
Real-time performance indicators to gauge the quality of conversations and refine customer service accordingly
Resource library
All you need to know about cloud communication for small businesses.
Frequently asked questions
Let’s address all your queries before you take the plunge
Do I need to hire IT experts to manage my hosted phone system?
No, that won’t be necessary. Hosted phone systems are easy to use and understand. Acefone’s intuitive portal requires no technical expertise to navigate through and customise.
You will also get scheduled reports without the need for any personnel manually creating them. Meanwhile, you’ll have technical support from our experts at all times.
What is the recommended broadband speed for a cloud phone system?
This depends entirely on the number of calls you will be receiving or making (call volumes). For example, a connection speed of 4mbps should be sufficient to handle up to 10 high-quality voice calls at once.
If I move offices, will I have to restart my phone services?
Not at all. The cloud offers easy portability and scalability. You don’t even need to bring in a technician to run the phone wires at the new office. Simply take your computer and/or handset to the new location, connect to the broadband network, and start using your cloud phone service right away.
Will I lose any business landline phone features if I switch to the cloud?
No, you’ll be able to access all your desk phone features—and a lot more—with Acefone.
I have agents based in different locations. Will they be able to access the service without issues?
Certainly. Since all the services are cloud-hosted, you can authorise people to access the system, make calls, and complete various tasks from anywhere in the world.
Still in doubt? Drop your question in the box below and we'll get back to you
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Still in doubt? Please drop you question
Still doubtful? Drop your question in the box below and we’ll get back to you.
