4.8/5 on Capterra.
Interactive Voice Response
Route calls to success
Make a great first impression on your customers with a smart, multi-level IVR that streamlines call flows for 24x7 efficiency.
Quality calls, happy customers
Deploy a multi-level menu
- Create an easily navigable IVR menu
- Direct customers to the right agent
- Add as many levels as you need
Offer automated self-service
- Enable quick and efficient query resolution
- Resolve simple queries without an agent
- Answer with FAQs at any time of the day
Win with personalisation
- Greet customers with personalised messages
- Deliver custom messages as per time and day of the week
- Play announcement recordings in multiple dialects
Deploy a multi-level menu
- Create an easily navigable IVR menu
- Direct customers to the right agent
- Add as many levels as you need
Offer automated self-service
- Enable quick and efficient query resolution
- Resolve simple queries without an agent
- Answer with FAQs at any time of the day
Win with personalisation
- Greet customers with personalised messages
- Deliver custom messages as per time and day of the week
- Play announcement recordings in multiple dialects
You may also drop a mail and contact
to support for further assistance.
Virtual receptionist, real benefits
Enhanced brand image
- Manage large inbound call volumes with an IVR
- Stay at your professional best with auto-attendants
- Remain available for your callers on and off work hours
Better customer experiences
- Route calls based on time of the day, occasion or client preferences
- Engage customers by playing on-hold music or messages
- Allow callers to accurately direct themselves via dial-pad inputs
Improved productivity
- Remove the need for human intervention in simple query resolution
- Balance agent workload with smart routing strategies such as round-robin
- Ensure each call is answered with ring groups, parallel ringing and more
Give every patient the VIP treatment with our sophisticated solutions
Give every patient the VIP treatment with our sophisticated solutions
All your favourite apps, together
Flexible integrations with powerful tools. Look after every business need on one platform
Office 365
Salesforce
Microsoft Teams
Google Contacts
Dynamics 365
G-Suite
Freshdesk
Sugar CRM
Vtiger CRM
Zoho CRM
Bullhorn
Acefone
Bitrix24
HubSpot CRM
Pipedrive
Freshsales
Google Sheets
Zendesk
LeadSquared CRM
Microsoft Azure
Do more with superior features
End-to-end encryption
Ensure privacy and complete control over the security of your data with end-to-end encryption
User-friendly dashboard
Track productivity in real-time and manage business operations with an intuitive dashboard
Schedule callbacks
Allow customers to schedule callbacks and connect with agents per their convenience
Play music on hold
Play soothing music to enhance callers’ waiting experience and reduce call abandonment
Call recording
Keep a tab on every customer conversation and never miss out on any valuable information
Smart integrations
Integrate with a CRM or helpdesk software for better call handling and lead management
