0800-084-3663
United Kingdom
Acefone for Healthcare
We Know the Importance of Uninterrupted Communication for the Healthcare Industry
Improve patient care with a hosted phone system designed for the healthcare industry
In the healthcare industry, customer care is the top priority; from initial consultation to aftercare, healthcare professionals need to be able to rely on a robust phone system to keep up their communications with patients. Communications are vital between patient and healthcare professional to ensure their safety, so Acefone provides phone systems which can be relied on.
How can a hosted PBX system help
in the Healthcare industry?
A hosted PBX system can help healthcare professionals maintain contact with their patients, whether booking appointments or following up with aftercare; healthcare professionals need a phone system which is robust enough to handle a high volume of important calls which require urgency.
In the healthcare industry, Acefone’s hosted phone systems can help maintain customer information with our online portal and can accommodate high call volumes. Hosted PBX systems give you the option to add as many extensions as you need, so customers can directly contact the doctor they need with the minimum of effort. Further to this, you can personalise the features on your phone system to ensure you have the best performing system suited to your needs.
Make sure your healthcare business is equipped
to deal with any incoming enquiries
No Communication Gaps
Communication gap is a serious threat in the healthcare industry, and we understand it better so, our solutions are designed to avoid any possibility of it.
Better Patient Experience
Easily communicate with your patients about their reports and ongoing treatments. Stay connected with them to track all the updates.
Call Conferencing
Call conferencing helps in making critical decisions by involving experts for the discussion and reach the solution as a team.
Low bandwidth Utilisation
You don’t have to worry about the bandwidth, even at low bandwidth, the calls easily get through between the patients and doctors.
Multiple Extensions
Never miss a call from the patients. Cloud-based communication allows you to have multiple extensions to handle the call volume.
Effective Communication
Effective communication drives healthcare industry and cloud-based tools include the real-time insights to optimise every piece of information.
Ensure accurate communications between patient and professional
With a strong communication system built to withstand any downtime or interruptions, you can be assured that your communications with customers will be significantly improved; which is particularly important in a healthcare setting due to the important nature of the calls. Information can also be stored securely on Acefone’s online portal, meaning accurate patent notes can be referred to simply and quickly during a call.
When accessing patient information and communicating with them is this simple, your patients will experience better service and a much-improved level of care; which is something every healthcare business wants to achieve.
Help teams work together
Your teams can collaborate easily with a hosted phone system, saving your business time and money. Staff anywhere in the world can conference call each other and share information, meaning your customers receive a better service and staff are more effective at solving queries.
The steady communications provided by a hosted PBX system mean that your patients are less vulnerable to the impact of human error, as communications between staff are clear and concise and staff can consult colleagues anywhere in the world to access the correct information; also allowing them to work together to solve problems and communicate easily in the event of a medical emergency; plus they can share expertise.
Make the most of cloud technology
Your healthcare business can make the most of the features available with a cloud phone system by customising the features, so your telephone system is completely bespoke and works for your business. For example, you can add custom hold music, virtual assistants to take messages and much more to help increase your patient care. Also, with no limits on how many extensions you can have, staff can work from anywhere they want and can take calls from patients from any device as they’re not tied down to one place – Acefone can install a phone system which frees your staff up to go where they are needed, not restricting them to one place.
As your phone system is hosted in the cloud, your patient data is safely stored and you won’t lose all your valuable information if something was to happen to your premises. Acefone can provide a complete phone system without the need for infrastructure, with no downtime for your patients.
Our Services
Become A Partner
Becoming a partner with Acefone is a simple way for your business to sell innovative, cloud phone systems to more and more customers. Reseller plans can be bespoke to your business and will come with two options, both with your business having ownership of your customers and pricing. Acefone provides a Bureau Billing service, allowing resellers to focus on building their business rather than dedicating time to a monthly billing process. We also provide 24/7 business support to your customers, to ensure optimum customer satisfaction.
- United Kingdom
THE REAL PBX LIMITED
Company Number - 10471487
VAT Number - 270231735
Registered in England & Wales
