Professional Services

Hosted Communication Solution Designed for Professional Services

Connect with customers through Acefone’s hosted PBX systems

Like many other businesses, the professional services industry needs to communicate effectively with customers and clients. In today’s world, customers expect businesses to be available all of the time and a hosted PBX solution is ideal for helping you meet and exceed your client’s expectations.

Whether your business is large or small, a hosted phone system can help take your customer service to the next level and help increase your professional presence.

How can a hosted PBX system help
in the professional services industry?

Due to the nature of professional services, your customers or clients could be based anywhere in the world; so you need a phone system which allows you to communicate with them seamlessly and in a cost effective way – which is where Acefone’s hosted PBX systems come in. As your phone is hosted over the internet, you can make cost effective calls to anywhere in the world from any device you choose.

Acefone’s hosted phone systems also have powerful features, such as a virtual assistant, voicemail to email and an easy to use online portal so you can ensure you’ll never miss a vital message from a client again. At Acefone, we understand that in the professional services industry, often staff are away from the office in meetings and travelling so our phone systems don’t tie them to their desk; they can answer calls professionally from anywhere they are.

Cloud communication systems increase efficiency
in the professional services industry

Higher Flexibility

Businesses facilitating professional services get necessary flexibility to access cloud communication system access across any device, from any location and at any time.

Powerful Features

Hosted phone system comes with all the features of a traditional phone system along with additional ones which boost businesses and make them competitive.

Network Quality

HD voice calls and instant SMS results in better communication. Local businesses can have reach a wider network and exploit global reach with hosted telephony services.

Advanced Technology

Robust and up to date technological solutions enable businesses to provide quality services. No huge investments required to upgrade the phone systems.

Real-time Analytics

Instant reports and analytics facilitate managers to make informed and better decisions. Conversations become better and more contextual with such insights.

Integrated Applications

A hosted communication system allows quick and easy integration with leading applications like CRM necessary for running a successful and profitable business.

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Easy to use – just plug in and play

Acefone’s systems have a simple installation process, which means you can “plug in and play” and start using your phone system right away. As soon as you’re ready to start streamlining your customer communications, Acefone can help you with the set-up and use of your phone system – meaning you can start enjoying the benefits of hosted telephony straight away.

With Acefone’s support, you could have a fully-fledged contact centre up and running within minutes and with minimal downtime for your business you won’t miss an enquiry! Your communication system will be enhanced and ready to use on any device you choose with the minimum of fuss.

Innovative tools for managers with Acefones online portal

Acefone’s easy to use online portal empowers managers with more control over their staff’s calls. Managers can monitor real time and past calls taken by staff to ensure the calls are of the highest quality – this can also be used for training purposes to help staff learn and develop in their roles as their managers will have all the information they need to help them.

Managers can also have reports regularly emailed to them to keep them up to date with calls, with no need for them adding a time consuming task to their already busy schedule. Your staff will easily be able to reach their manager too, as any staff member can take their calls on the move through their own devices; meaning communication within teams is quick and easy.

Increase your professional presence

Professional service businesses need to remain professional and authoritative at all times, and your phone system should reflect your business’ professionalism. By adding auto-assistants and call routing, even a small business can appear much more professional and can ensure that they never miss a message when they’re away from the office.

With the option to record a personal message for your auto-attendant to use when customers call, you are able to add another layer of personalised service to your customers, ensuring that they always end a call with a positive impression of your company and are more likely to use your services as a result.

Our Services

Hosted Phone System

Cloud Hosted Phone Systems use your internet connection to make a call, saving you money and allowing you more flexibility in your phone systems.

Free Phone Number

Take down barriers to customers contacting you with the option to select a free phone number for your business.

Contact Centre Solutions

Your workforce isn’t limited to one location, hosted phone systems allow you to operate online call centres from anywhere in the world.

Become A Partner

Becoming a partner with Acefone is a simple way for your business to sell innovative, cloud phone systems to more and more customers. Reseller plans can be bespoke to your business and will come with two options, both with your business having ownership of your customers and pricing. Acefone provides a Bureau Billing service, allowing resellers to focus on building their business rather than dedicating time to a monthly billing process. We also provide 24/7 business support to your customers, to ensure optimum customer satisfaction.

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