Free phone numbers
Do a lot more
with calls
Acefone’s feature rich business numbers offer high-quality uninterrupted and secure conversations.
Establish a professional image with free phone and vanity numbers. Increase customer conversions and conversations.
Enjoy Acefone’s services without changing your existing number. It helps you grow your audience without losing out on existing clientele.
Personalise your virtual assistant or IVR calling menu
Add as many menu options as you like
Eliminate the need for an additional agent or human receptionist
Create tailored campaigns for specific groups on the basis of demographics
Run surveys and collect feedback by integrating your number with an IVR
Boost your campaigns with solutions like voice broadcast or bulk SMSes
Track all your calls and analyse X+ KPIs via a customisable dashboard
Ease agent workload; assign calls on the basis of various ring groups
Listen in on live calls to assess or train agents and resolve disputes
If I shift my operations elsewhere, will I have to buy new free phone numbers?
Your free phone number need not change. For example, if you’re a US-based number with American clients only, you can relocate to the UK and still retain your US-based customers.
What is the service charge for setting up a free phone number?
There’s no extra service charge for setting up a free phone number. The only costs you’ll incur are for purchasing the number itself, plus the features included in the plan.
How are recordings stored and what level of encryption do you provide?
All the call recordings are automatically stored securely on the cloud with end-to-end encryption.
Can I start using my new number immediately after purchase?
Certainly. Once you’ve bought the number, you can be up and running instantly. We take care of the installation and set up your cloud solution so you don’t have to lift a finger.
Can I port my existing free phone numbers to Acefone?
Yes! Just let us know if you’d like to port your number, and we’ll set it up so you can target the same clientele from a different location as well.
Can I use one phone number for every team?
There are no limitations on using a single phone number across different teams. If your business demands so, you can connect multiple extensions to the same number for as many employees as you want.
The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.