Cloud telephony can open up a whole new world of business for your company, making your business – no matter the size – a company with the capacity to operate globally. If you are still not convinced that cloud telephony is worth the investment, we have put together 5 Reasons to adopt cloud telephony into […]
Business PBX systems are designed to revolutionise your business communication, so investing in a PBX phone system for your business is a way to ensure your company keeps up with the times and benefits from a communication system which is much more than just accepting and making calls. A business PBX solution can open […]
A virtual number can be used to put across whatever image you want to your customers. A virtual number can act in many different ways to help your business build better customer relations and improve both your business’ reputation and your profits. Acefone has put together some of the different ways a virtual number can […]
Cloud business phone system can not only open up new avenues of business to small businesses, but it can also save them money in a range of ways. In this article we will go through the top ways small businesses can save money by switching to a cloud telephony system and show you how making […]
If you are new to hosted telephony, then it can be a confusing time looking through information on all of the amazing features this type of telephone system can bring to your business. You might feel overwhelmed and need some advice on what it is you really should be looking for; so Acefone has put […]
Privacy can no longer be taken for granted. From a call to a pizza delivery company to tip-off helplines, citizens are growing more wary about their personal information with every passing day, regardless of the intent of those on the receiving end. They want security, and they want it now. Businesses, too, must understand a […]
VoIP business phone Systems can be used in different ways and for different reasons depending on the industry you are in. Due to the flexibility and wide range of features available to users of VoIP phones, many industries can benefit from these hosted phone systems. Examples of the industries that could benefit from a VoIP system […]
If you are a part of any customer facing team, you know the drill: pick up the phone, punch in a number, wait for the ring, then repeat. It gets the job done, until your lead list grows manifold. After that, the targets ramp up, and your team starts falling behind because they’re still tied […]
What is a Predictive Dialer? A predictive dialer is an outbound calling software that dials from a list of pre-defined contact numbers. This dialer utilises the agent availability to the fullest, thereby increasing the productivity and efficiency of the agents. How Are Predictive Dialers Revolutionising Outbound Campaigns? There was a time when the salespersons had to dial […]
If you manage a busy call center, it means you need a phone system that’s both reliable and packed with the right features. One of the key features is automated dialing. According to a study, your agents are likely to be 60% more productive while using a power dialer compared to the conventional manual dialing […]
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