Entries by Himani

FinancesOnline Review For Acefone

Acefone Takes Home Two Appreciation Awards From FinancesOnline

Acefone recently bagged two honorary awards—“Great User Experience” and “Rising Star”—at the 2020 Awards organised by FinancesOnline.  FinancesOnline is a respected platform, where one can read detailed reviews of B2B and SaaS software as provided by industry experts. Well-curated and comprehensive, these reviews offer a deep understanding of different companies and their services.  FinancesOnline also […]

Expert Opinion Blog By Shane

Expert Opinion: Conquer The Battleground Of Customer Service Challenges With Shane Goldberg

In the long haul, customer retention pays off better than acquisition—this is why companies are focussing more on delivering a competent customer experience (CX) that makes clients stay. A survey conducted by Bloomberg Businessweek found that delivering a good customer experience is among the top strategic objectives for 80% of businesses. Moreover, a Customer Management […]

How Development Sector Can Benefit From Unified Communication?

How Development Sector Can Benefit From Unified Communications?

The development sector has evolved worldwide to become one of the most crucial sectors after agriculture and industry. However, these days non-governmental organisations (NGOs) are the most trusted brands––especially those operated by genuine individuals motivated by humanitarian interest instead of any political, communal or religious agenda.  NGOs play a very crucial role because of two […]

Top 3 Cloud Security Controls Company Must Know

Migrating to the Cloud? – Here’s What You Need to Know About it’s Major Security Controls

Did you know there is a hacking attempt on computers with Internet access every 39 seconds?  To mitigate such a risk, various businesses, law firms, and organisations are migrating towards cloud-based software. In today’s world, when companies are making an enormous shift to the cloud, they majorly focus on cost savings, improved agility as well […]

How Omnichannel Provides Better Customer Service To SMBs and Enterprise?

How An Omnichannel Contact Centre Provides Better Customer Services To SMBs & Large Enterprises?

Even in these tough times, where no one knows when the pandemic is going to end, the key to success for the contact centres is still the same—good customer service. No matter whether they’re an SMB or a large enterprise, many organisations delivered exemplary customer service consistently and survived well even in the crisis. This […]