Does your business work on multiple communication channels as well? Then Unified Communication (UC) is what you need! Find more about Unified Communication here.

Harry Potter In The Land Of Cloud Communication

What If Harry Potter Lived In The World of Cloud Technologies?

Hold up.  We know that in JK Rowling’s expansive universe, magic interferes with “muggle” technology—or as Arthur Weasley says, “eckeltricity”. But, what…
Video Customer Engagement Revamping Contact Centre

How Is Video Customer Engagement Revamping Contact Centres?

Contact centres have run largely the same way for years. However, the COVID-19 crisis forced them to change the way they operate almost overnight. Managers had to implement…
Customisable Plans In UCaaS Solutions

How Customisable Pricing Plans Are A Plus in a UCaaS Solution?

Businesses have left no stone unturned to provide uninterrupted services to their customers amid the current pandemic situation. With the majority of the workforce working…
Omnichannel Communication Strategies For Business

Why Omnichannel Business Model is No Longer a Choice, But a Necessity?

Today, customers expect your business to be easily accessible from wherever they are. They want integrated support across all channels—whether it is email, social media,…
UCaaS Trends in 2021

Revamp Your Business Communication For The Future By Leveraging These UCaaS Trends

We’ve all been a witness to the unprecedented massive digital transformation that has taken place in the past year. No aspect of our lives has been left untouched by this…
Omnichannel is Booming

Omnichannel Communication Is Booming, Here's Why

The modern market is incredibly diverse. From young people who prefer social media and texts, to older people who might be more comfortable with calling and emails, you need…