4.8/5 on Capterra. 
Voice API
Your calls, your way
Customise your calling, optimise customer service, and integrate Acefone with your favourite third-party apps and CRM systems.
Why you need Voice APIs
Enable your developers to create custom calling solutions using their favourite language—Java, Ruby, Python, C++. Take advantage of a click-to-call button, an intelligent IVR, and Webhooks among other API tools.
You can also use APIs to integrate Acefone with your favourite tools like Zoho CRM, Zendesk, and more. Enable one-click dial, add follow up activities to calls, and receive informative pop-ups for incoming calls.
We support 10+ programming languages including
Make your calls do great things
Smart APIs, happy clients
- Leverage real-time data and take customer interactions to the next level via Webhooks
- Tailor your solutions and add additional capabilities to look after your clients’ needs
- Add a click-to-call button to your website or app and let your callers reach you instantly
Empowered employees everywhere
- Reduce agent workload significantly with features like ring groups and virtual receptionist
- Deploy number masking to disguise client and agent contact details, and ensure privacy
- Handle large call volumes even during peak season efficiently, with API-enabled call queues
Developer-friendly all the way
- Give developers complete control over your voice capabilities with easy-to-configure APIs
- Receive quick clarifications to all your API queries with comprehensive Acefone guides
- No question is too tough for Acefone’s expert support team—get in touch with us 24x7x365
Smart APIs, happy clients
- Leverage real-time data and take customer interactions to the next level via Webhooks
- Tailor your solutions and add additional capabilities to look after your clients’ needs
- Add a click-to-call button to your website or app and let your callers reach you instantly
Empowered employees everywhere
- Reduce agent workload significantly with features like ring groups and virtual receptionist
- Deploy number masking to disguise client and agent contact details, and ensure privacy
- Handle large call volumes even during peak season efficiently, with API-enabled call queues
Developer-friendly all the way
- Give developers complete control over your voice capabilities with easy-to-configure APIs
- Receive quick clarifications to all your API queries with comprehensive Acefone guides
- No question is too tough for Acefone’s expert support team—get in touch with us 24x7x365
Create delightful calling experiences
Create delightful calling experiences
Build better client connections
Make every customer call an experience with an API built for your needs
Connect with callers in their accent using the text-to-speech API
Broadcast calls and swiftly deliver updates to your clientele
Automate outbound calls to deliver OTPs and reminders
Complete call command
Receiving, making, forwarding, and recording calls will never be the same
Generate unique API tokens for multiple users
Elevate agent convenience with customised call flows
Deploy smart routing to quickly direct callers to the right agent
The API convenience
Use APIs and build customer outreach without any complications
Set up using our trustworthy codes or do it yourself
Use SIP trunking to integrate existing hardware with APIs
Pay only for what you need, no unpleasant billing surprises
Why go for just customised calling when you can personalise your SMS capabilities too?
All your favourite apps together
Flexible integrations with powerful tools. Look after every business need on one platform.
Office 365
Salesforce
Microsoft Teams
Google Contacts
Dynamics 365
G-Suite
Freshdesk
Sugar CRM
Vtiger CRM
Zoho CRM
Bullhorn
Acefone
Bitrix24
HubSpot CRM
Pipedrive
Freshsales
Google Sheets
Zendesk
LeadSquared CRM
Microsoft Azure
Resource library
Learn how to make the most of your business communication system.
FREQUENTLY ASKED QUESTIONS
We’re glad you asked
Can I make calls in bulk?
Yes, bulk calling features are available with our voice API.
What is the role of WebRTC?
WebRTC allows you to integrate voice with Web applications to enable all call-related actions like dialling numbers, answering calls, and more.
How do you maintain data confidentiality?
We offer number masking solutions that hide contact details of both the parties involved. You’re guaranteed confidential communications and data privacy with secure connections.
Can I record and capture calls?
Definitely. Our call recording and transcription features help you keep track of all data and quickly review it at any time. Moreover, the files are stored on a secure cloud server so only authorised personnel can access them.
How can I add an IVR script to the system?
You can select a code from our range of templates or create a custom one to add scripts to the IVR. This allows you to provide a faster, streamlined experience and allows agents to only engage with higher value enquiries.
Still in doubt? Please drop you question
Still in doubt? Drop your question in the box below and we’ll get back to you
