Voice API
Your calls, your way
Customise your calling, optimise customer service, and integrate Acefone with your favourite third-party apps and CRM systems.

Enable your developers to create custom calling solutions using their favourite language—Java, Ruby, Python, C++. Take advantage of a click-to-call button, an intelligent IVR, and Webhooks among other API tools.
You can also use APIs to integrate Acefone with your favourite tools like Zoho CRM, Zendesk, and more. Enable one-click dial, add follow up activities to calls, and receive informative pop-ups for incoming calls.
Connect with callers in their accent using the text-to-speech API
Broadcast calls and swiftly deliver updates to your clientele
Automate outbound calls to deliver OTPs and reminders
Generate unique API tokens for multiple users
Elevate agent convenience with customised call flows
Deploy smart routing to quickly direct callers to the right agent
Set up using our trustworthy codes or do it yourself
Use SIP trunking to integrate existing hardware with APIs
Pay only for what you need, no unpleasant billing surprises
HD voice calls shouldn’t be a luxury. Get used to exceptional interactions even with low bandwidth.
Customers can navigate key menu options to quickly connect with appropriate agents.
Connect multiple devices to hold one single call. Relive office meetings with conferencing.
Captivate millions at once when you can broadcast a pre-recorded message in a click.
Greet customers with an intuitive multi-level calling menu and have them help themselves
Receive or make calls while accessing customer data from your CRM thanks to voice API
Can I make calls in bulk?
Yes, bulk calling features are available with our voice API.
What is the role of WebRTC?
WebRTC allows you to integrate voice with Web applications to enable all call-related actions like dialling numbers, answering calls, and more.
How do you maintain data confidentiality?
We offer number masking solutions that hide contact details of both the parties involved. You’re guaranteed confidential communications and data privacy with secure connections.
Can I record and capture calls?
Definitely. Our call recording and transcription features help you keep track of all data and quickly review it at any time. Moreover, the files are stored on a secure cloud server so only authorised personnel can access them.
How can I add an IVR script to the system?
You can select a code from our range of templates or create a custom one to add scripts to the IVR. This allows you to provide a faster, streamlined experience and allows agents to only engage with higher value enquiries.
The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.