
Why Cloud Services Are The Backbone of The ITES Industry?
A typical IT environment demands servers, hardware, licenses, and software installation. Acquiring and maintaining these can be a tedious process that requires a sizable amount…

Preparing Your Contact Centre For The Holiday Season
Christmas and New Year are right around the corner. While the pandemic has added a level of uncertainty to this holiday season, contact centres will still have to be prepared…

Why Cloud Services Are Essential For The Banking Industry?
The banking industry is an ever-evolving ecosystem. Since this industry deals with sensitive data and involves a huge customer base with varying needs, it is prone to frequent…

The ABCs of SIP: What Is It And What Are Its Benefits
SIP, or Session Initiation Protocol, can open up your business to a world of new opportunities and possibilities. If you have a traditional PBX system and are looking for…

From Picturephones to Facetime: A Timeline of Video Calling
Have you ever been bored at 2 am and randomly Facetimed a friend? Perhaps you saw a ridiculously cute squirrel in a park and showed it to your friends on a Whatsapp video…

VoIP versus UCaaS: The Ultimate Breakdown
Modern businesses require modern solutions. That’s why companies these days search high and low to find the perfect service to fit their needs. If you’re one of these…