Page 23 – Blog

How Parties and Politicians Can Use Cloud Telephony for Better Campaigning?

The COVID-19 pandemic has transformed the way businesses operate, yes. They have adopted remote work and implemented several state-of-the-art technologies to emerge from this pandemic successfully. Apart from businesses, however, other entities are also striving to overcome challenges imposed by the pandemic. With elections around the corner, how do political parties gear up for campaigning […]

How Cloud Telephony Can Aid the Social Service Sector

There’s a good chance that you will roll your eyes if we say organizations active in the social service industry need just as rigorous tech support and streamlined communications systems as their counterparts in corporate sectors do. A lot of us often imagine not-for-profit organizations functioning with threadbare operational systems in their offices. News flash: […]

Hosting A GIG Isn’t What It Used To Be. It’s Online Now!

The show must go on! We’ve all heard that statement at least once in our lives. However, when CoVID-19 hit the world, it seemed to no longer hold true––after all, everything came to a complete standstill. This was especially true for the entertainment industry. Shows and events that were scheduled way in advance were cancelled […]

why hr department cant do without cloud tools

Why Your HR Department Can’t Do without Cloud Tools?

For every organisation, the HR department is like the heart of the business. Undoubtedly, the human resources sector is an integral part of companies. This particular department impacts the minutest aspect of businesses. From managing people, hiring and onboarding employees to employee exit processes. Needless to say, HR plays a cardinal role in the seamless […]

Here is What Smart Offices Will Look Like with IoT and VoIP

To say that technology is advancing at a terrifyingly rapid pace would be an understatement. It seems like yesterday when we would need data top-ups to be able to chat with our friends online. Now we can talk to them via a video call in real-time even when we’re in different continents. This has been […]

features to look forward while choosing ucaas providers

5 Features to Look Forward to While Choosing Your UCaaS Providers

Technology keeps evolving and so do the requirements to stay on par with it. At times, you may outgrow your technological capabilities and need more resources. For example, your small business may have functioned exemplarily on a traditional communication system. However, the need for a unified communication platform arises as your workforce grows along with […]

Enhance Your Social Media Marketing with Cloud Tools

In today’s world, social media is an unavoidable medium of communication. People of all age groups use this platform for various purposes, from networking to reaching out to a brand of their choice. Due to its ubiquitous presence, marketers began to utilise its power for empowering their marketing initiatives. Maintaining an active online presence helps […]

How To Turn Customers Into Your Promoters?

Customers can make or break a business and are the true backbone of its success. Considering that they are the lifeblood of your brand, you do not want to leave any stone unturned in making them happy. The quality of services and customer care that you offer are vital to your growth. Customers will not […]

7 Benefits of Softphones

Consider this: a customer repeatedly tries to contact a business representative, only to find that they are unavailable. This customer, a UK resident, has been trying to reach an agent in Los Angeles. Owing to the difference in time zones, the representative is unable to attend to the customer. Although the brand has maintained a […]

co browsing for better customer interactions

What is Co-Browsing? Is It Something You Need For Better Customer Interactions?

How easy would customer support be if you could be on the same page as the customer, literally? Imagine, you’d be able to guide them to a solution while seeing the exact problem. What once seemed like a dream too good to be true is now absolutely possible. So, what is co-browsing? In the literal […]