How to Design an IVR system for your business.

How To Design An IVR That Customers Will Love

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Interactive Voice Response (IVR) is a technology that allows…
Tools that Call Centre Agents and Managers must have.

5 Must-Have Tools For Call Centre Agents

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A cloud phone system provides all the tools call center agents…
Reasons to choose VoIP.

6 Reasons Why You Should Switch To VoIP

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For any business, seamless communication is a must, and without…
How Call Recording Improves Customer Service.

How Can Call Recording Improve Your Customer Service?

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If your business deals with customers on a regular basis, you…
Cloud Hosted Phone System Reshaping Call Centre Industry.

How Cloud Hosted Phone Systems Are Reshaping The Call Center Industry

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When thinking of a call center, most people think of a large…
Omnichannel Communication for better Customer Experience.

6 Ways How Omnichannel Communication Provide Your Customers A Better Experience

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Omnichannel communication is a way to approach the customer…
Features of a Hosted Phone System.

Top 5 Features Of Hosted Phone System

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A hosted phone system gives your business access to many exciting…
Choose VoIP provider for your business.

How To Choose A VoIP Provider - 5 Things To Consider

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Choosing a VoIP provider is a big decision for a company, as…

What Are The Cost Benefits Of Switching To A Hosted Phone System?

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A hosted phone system doesn’t just give you access to plenty…
Ways in which Free Phone Number improves customer service.

4 Ways A Free Phone Number Can Improve Customer Service

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A free phone number is an ideal way to break down barriers…
5 Benefits of Cloud Call Centre For Travel Industry.

5 Benefits of Cloud Call Center for Travel Industry

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Travelling has been on the rise for the past few decades. It…
Business Stand Out from Competition.

Top 9 Customer Service Methods To Make Your Business Stand Out

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Do you think that you will stand out from your competitors…
10 Easy Ways To Improve Customer Service in 2020.

How To Improve Customer Service In 2020: 10 Easy Ways

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A business runs through its customers. Customers must be the…
How to choose a hosted phone provider for your business.

10 Ways To Choose A Hosted Phone System Provider For Your Business

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Cloud technology has undergone continuous advancements over…
Reason why your business needs a free phone number.

6 Reasons Why Your Business Needs A Free Phone Number

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Well, who wouldn’t enjoy free calls to get their problem…